A6x Privacy Policy — Malaysia User Data Protection
A6x takes our responsibility for protecting your personal data seriously. This policy explains what information we collect, how it is used, and your rights as a user of our platform.
Last updated: 2026
1. Information We Collect
When you register and use the a6x platform, we collect various types of information to ensure our services run smoothly, securely, and in line with your needs.
Personal Account Information
During registration, you are required to provide your full name, an active mobile number, and a personal password. For account verification or fund withdrawals exceeding certain limits, we may request a copy of a valid identity document such as your MyKad or passport.
Device & Browser Information
We automatically collect technical information when you access a6x, including device type (smartphone, tablet, desktop), operating system, browser type and version, IP address, language settings, and time zone. This information is used to optimise how the platform displays on your device and to detect unauthorised access.
Payment & MYR Transaction Information
For deposits and withdrawals in Malaysian Ringgit (MYR), we record transaction details including the amount, payment method used (FPX, local e-wallets), transaction reference number, and timestamp. We do not store credit or debit card numbers directly — sensitive payment data is processed through approved payment providers that meet industry security standards.
Platform Usage Data
We record your activity on the platform, including pages visited, games or bets participated in, session duration, button actions, and betting history. This data is used to improve the user experience and maintain platform integrity.
2. How We Use Your Information
All information collected by a6x is used solely for legitimate purposes directly related to operating the platform. We do not sell your personal data to any third party for marketing purposes.
The information we collect is used for the following purposes:
- Identity verification and account security — ensuring only authorised users can access their accounts and preventing fraud.
- Financial Transaction Processing — to facilitate MYR deposits and withdrawals and resolve payment-related disputes.
- Service delivery — allowing the platform to function correctly across all devices you use.
- Service communications — sending important notifications related to your account, transactions, policy changes, and security updates.
- Analytics and improvement — understanding how users interact with the platform for continuous improvement purposes.
- Legal compliance — to meet applicable Malaysian legal and regulatory requirements, including anti-money laundering obligations.
3. Cookies & Tracking
A6x uses cookies — small data files stored in your browser — to enhance your experience on the platform. Cookies allow us to remember your login settings, adapt the display to your device, and analyse usage patterns.
There are three categories of cookies we use:
- Essential cookies — required for core platform functions such as login sessions and account security. These cookies cannot be disabled.
- Performance cookies — collects anonymous usage data to help us understand how users interact with the platform for technical improvement purposes.
- Functional cookies — stores user preferences such as display language and interface settings for a more personalised experience.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect certain functions of the a6x platform.
4. Data Storage & Security
A6x implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
The security measures we have in place include:
- Data encryption in transit using SSL/TLS protocols — all communication between your browser and a6x servers is fully encrypted.
- Account passwords are stored in hashed format and cannot be read by our staff.
- Internal access to user data is restricted to staff who require it to perform their duties.
- Continuous security monitoring to detect suspicious activity or unauthorised access attempts.
- Regular data backups to ensure service continuity and data recovery in the event of a system disruption.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or to meet any applicable legal requirements. Once the data is no longer needed, it will be securely deleted or anonymised.
5. Sharing Information with Third Parties
A6x does not sell, rent, or disclose users' personal data to third parties for marketing purposes. However, we may share necessary information in the following limited circumstances:
- Payment providers — required transaction information is shared with approved payment providers to process your MYR deposits and withdrawals.
- Technical service providers — third-party providers that assist us in operating the platform, such as hosting and infrastructure services, are bound by strict confidentiality agreements.
- Legal requirements — we may be required to disclose information to Malaysian authorities if mandated by law, court order, or official investigation.
In all of the above situations, information shared is limited strictly to what is necessary, and recipients are bound by appropriate data protection obligations.
6. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As an a6x platform user, you have the following rights regarding your personal data:
- Right to Access — you have the right to request a copy of the personal data we hold in relation to your account.
- Right to Rectification — if you find that information we hold is inaccurate or outdated, you have the right to request a correction. Certain details such as your username can be updated directly through your account settings.
- Right to Erasure — you may request account closure and deletion of your personal data, subject to record-keeping requirements mandated by law. Any remaining balance in your account will be settled before the closure is processed.
- Right to Restrict Processing — in certain circumstances, you may request that we limit how we process your data while a dispute or review is in progress.
Changes to This Privacy Policy
A6x reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The latest version will always be available on this page with a clear update date. Continued use of the a6x platform following any changes constitutes acceptance of the updated policy.
How to Reach Our Team
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact the a6x support team by email at [email protected]. We will endeavour to respond to your enquiry within a reasonable timeframe. You may also visit our FAQ us for answers to general enquiries.
Still Have Questions About Your Privacy?
Visit our FAQ page for more information, or log in to your a6x account to manage your data settings directly.